🛰️ Hypercare Cockpit
Feedback from the floor, auto-rewritten by AI into clean tickets. The raw is never changed — you see both, and decide.
Tickets
AI-assessed
Awaiting AI
Needs questions
🔒 Product-matching integrity
The seal sweep — barcode cross-wires caught here instead of at the till. Read-only.
✅ No cross-wires — every barcode resolves to exactly one live product.
·
📟 — wired to products:
discontinued
Loading the queue…
No feedback yet. When the floor fires the 💬 button, it lands here.
BL-
· ·
· 📎 shot
Raw — as filed
AI-cleaned
❓ Needs the reporter to clarify:
Not yet triaged — runs on the next cadence pass, or hit “Run AI triage now”.
🔁 Duplicate — merged into BL-
🎉 Fixed — waiting for reporter to confirm
✅ Closed by reporter — done!
↩️ reporter reopened / in progress